By Alex Farman-Farmaian, Co-Founder & CEO
Say a client receives a tender offer for part of their equity while preparing to buy a home. The advisor needs to understand which shares are eligible to sell, what a sale would mean for taxes, how the financing is structured, and the plan the client has already discussed for the proceeds.
That information may be spread across account records, an earlier meeting note, a financing conversation, and work may already be underway across the team. Bringing that picture together is what AdvisorHQ is built to make easier.
We've been building it as Compound's proprietary operating system for financial advisors, giving them a working view of the full client relationship. When something meaningful changes in a client's life, the first call should be to their advisor, and that advisor should already have the relevant context at their fingertips.
Today, we’re adding CompoundAI, the AI embedded in the core of AdvisorHQ. We built it on the belief that technology works best when it accelerates and augments the advisor-client relationship. CompoundAI helps advisors begin with the relevant client context, so the conversation can stay focused on the decision itself.
Capture, Surface, Execute
We think about the advisor’s workflow in three parts:
AdvisorHQ is built to help an advisor walk into a client conversation prepared and follow through on what comes out of it.
The value is in how those parts connect. Because CompoundAI is built into the same system advisors use to understand the client relationship, the context it brings forward and the work it prepares are grounded in the same record.
It means advisors spend less time assembling the facts and more time helping clients work through the decisions in front of them.
From a client question to the next step
CompoundAI’s two new agents help advisors move from understanding a client’s situation to completing the work it calls for.
Start with the context
The General Assistant agent prepares advisors for client work and answers questions about a household using the relevant information already in the client record. It can pull together recent activity, open items, and prior conversations, answer questions about holdings or cost basis with links back to the source, and draft follow-up emails or meeting agendas in the advisor’s voice for review. If it doesn’t have enough to answer, it says so.
For the advisor working through the tender offer, the General Assistant can bring together the relevant accounts, earlier conversations about the financing plan, and any request already underway. That gives the advisor a grounded starting point for the client conversation, with relevant facts in view.
Turn the decision into work
The Service Request agent takes a decision the advisor and client have already made, like a distribution, an ACH transfer, or a contribution of appreciated securities, and turns it into a request that’s ready for the advisor to review and submit.
The advisor explains what’s needed in plain language, confirms the details, and submits once everything checks out.
Once the advisor and client settle on how to fund the purchase, the Service Request agent has the distribution ready to go, without the advisor pulling it all together a second time. The advisor still reviews and submits it themselves. The client’s decision can move forward without the advisor rebuilding the same work from scratch.
A clearer view of what needs attention
Activity Monitor already gave advisors a feed of what was happening across their book. It surfaced what needed attention, which was a helpful guide, but it was a single feed of everything. A task that needed action sat next to a note alerting them to an upcoming meeting, and advisors had to sort through both to find what mattered today.
We’re splitting it into two views. Tasks are the work that needs a response, each with an owner and a date. Highlights hold the context that’s useful to know but doesn’t need an action right now. An RSU vesting date or a large, unexplained deposit can surface in Activity Monitor with a suggested next step.
Within Activity Monitor, CompoundAI can suggest Tasks based on client activity, and the advisor decides whether to accept, assign, schedule, decline, or dismiss each one.
Today, the value is in that clearer split between what needs a response and what’s just useful to know. Over time, Activity Monitor will do more than organize the work already in front of an advisor. It will connect changes already captured across the client relationship and surface the questions and decisions worth considering before they become urgent.
The judgment call
In the tender-offer example, selling the most readily available shares might also create the largest tax bill this year, or change the financing plan for the home purchase. CompoundAI can help bring the relevant information and prepare the resulting work. Whether that tradeoff still makes sense, given everything else the client is trying to do with their money, remains the advisor’s call.
This is where the relationship matters most. The advisor understands what has changed, what tradeoffs the client is facing, and whether the old plan still fits.
The full client relationship, in one system.
Today's release is the foundation for the future. As AdvisorHQ brings more of a client's financial life and deeper planning data into one system, including across households, Activity Monitor will have more context to work from and additional agents will support more of the work that follows.
When a client's life changes, whether it involves a tender offer, a home purchase, or something else entirely, the first call should go to their advisor. CompoundAI can help that advisor begin with the relevant picture, not a scramble to reconstruct it.